PRIVACY POLICY
At Europarts (“we,” “our,” or “us”), your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from europarts.lk (the “Website”).
1. INFORMATION WE COLLECT
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase.
- Account Information: Login details and preferences if you create an account.
- Transaction Information: Order history, payment confirmations, and delivery details.
- Technical Information: IP address, browser type, operating system, and cookies for website analytics.
- Social Media Information: If you interact with our Instagram, Facebook, or other linked accounts, we may collect your public profile information.
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and deliver your orders.
- Communicate with you regarding purchases, promotions, or updates.
- Improve website performance and user experience.
- Manage your account and provide customer support.
- Detect and prevent fraud, unauthorized transactions, or other illegal activities.
- Send marketing emails (only if you opt-in).
3. SHARING OF INFORMATION
We do not sell or rent your personal information. However, we may share data with:
- Service Providers: Delivery companies, payment processors, and IT support to fulfill orders.
- Legal Authorities: When required by law, regulation, or court order.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
4. COOKIES & TRACKING
Our website uses cookies to:
- Remember your preferences and login details.
- Track browsing behavior to improve our services.
- Show relevant promotions or ads.
- You may disable cookies in your browser settings, but some site features may not work correctly.
5. DATA SECURITY
We implement secure measures (SSL encryption, firewalls, and limited access) to protect your information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.
6. YOUR RIGHTS
As a user, you have the right to:
- Request access to the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your data (unless legally required to keep it).
- Opt-out of promotional communications at any time.
- To exercise these rights, contact us at: europartspvt@gmail.com
7. THIRD-PARTY LINKS
Our website may contain links to third-party websites (e.g., payment gateways, social media). We are not responsible for the privacy practices of these websites. Please review their policies separately.
8. CHILDREN’S PRIVACY
Our website is not directed at individuals under the age of 18. We do not knowingly collect data from minors.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. CONTACT US
If you have questions or concerns about this Privacy Policy, please contact us at:
📍 No 9B 80/8B , N H S , Mattegoda.
📞 0771191519 / 0706191519